Privacy Policy
Last updated: 24 July 2026
This policy explains how Perch collects, uses, and protects your personal information when you visit our site or place an order, in line with UK GDPR and the Data Protection Act 2018.
1. Information we collect
When you browse our site or place an order, we may collect: your name, email address, delivery and billing address, phone number, order history, and payment confirmation (we do not store full card numbers). We also collect basic analytics data such as pages visited and device type.
2. How we use your information
We use your information to process and deliver your order, provide customer support, send order updates, and — with your consent — send marketing emails about new products and offers. You can unsubscribe from marketing emails at any time.
3. Sharing your information
We share information with trusted third parties only where necessary to fulfil your order: our payment processor, our shipping and fulfilment partners, and analytics providers. We do not sell your personal information.
4. Cookies
We use cookies to keep your cart working, remember your preferences, and understand how our site is used. You can control cookies through your browser settings.
5. Your rights
Under UK GDPR, you have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at hello@shopperch.com.
6. Data retention
We retain order and account information for as long as necessary to comply with our legal and tax obligations, and no longer than required.
7. Contact
Questions about this policy can be sent to hello@shopperch.com. You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).
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